Legal
Welcome to Choirhub. Protecting personal information is important to us. This Privacy Policy explains how Choirhub collects, uses, stores, and protects information when choirs, choir administrators, committee members, and individual members use the Choirhub platform.
Choirhub is a choir management platform designed to help choirs organise communication, attendance, music resources, events, documents, and administration in one secure digital environment.
For privacy enquiries, contact: support@choirhub.app
Choirhub may collect the following types of information:
Choirhub does not store full payment card details directly. Payment processing is handled through secure third-party providers where applicable.
When someone completes the public Choir Quiz, Choirhub may store the choir or organisation name they enter, country, state or region, quiz responses and results, completion time, and limited campaign or referral attribution such as UTM values, a Meta click identifier, and sanitised landing or referrer URLs. The Quiz does not ask the participant for their name, email address, or phone number.
This information is used to operate and improve the Choir Quiz, understand how choirs use it, analyse repeated interest from organisations, and evaluate Choirhub marketing performance. It may later be correlated with Choirhub trial activity using choir and location information for attribution and marketing analysis.
Information collected through Choirhub is used to:
Each choir retains ownership of its own member data. Choirhub acts as the platform provider and does not sell, rent, or commercially distribute choir member information.
Access to information is controlled by each choir through internal permissions and role settings. Choir administrators determine which users may access particular areas of the platform.
Reasonable technical measures are used to protect stored information, including secure hosting and authenticated access controls. While every reasonable effort is made to protect data, no online platform can guarantee absolute security.
Choirhub may rely on secure third-party providers for services such as:
These providers process information only as necessary to support platform operation.
Choirhub may use basic cookies and technical analytics to improve site performance and user experience. This may include browser type, device information, pages visited, and session behaviour.
Choir data remains available while a choir maintains an active subscription or trial. If a choir account is closed, data may be retained temporarily for operational or legal reasons before deletion.
Choirs may request correction or deletion of their own organisational data by contacting support. Individual members should direct privacy requests through their choir administrator where appropriate.
Choirhub may be accessed internationally. By using the platform, users acknowledge that information may be processed in hosting environments outside their local jurisdiction.
This Privacy Policy may be updated from time to time to reflect service improvements or legal requirements. Updated versions will be published on this page.
For privacy-related questions: support@choirhub.app